Together we grow
Senior Business Consultants
Drawing from the Directors of each of our divisions, our senior business consultants come together into one powerful blended team. We pride ourselves on offering a unique combination of professional consultancy expertise and best practice advice, blending market research, marketing strategies, brand expertise, and HR services. Our aim is to become an extension of your business, collaborating closely with you to develop and implement effective strategies that drive growth and success. Whether you want to expand your reach, improve your brand recognition, improve recruitment, or build a stronger brand or culture, we have the skills and experience to help you achieve your goals.
Mackman Group is a consultancy business with divisions specialising in market research, branding, marketing, and HR services. We provide strategic consultancy support and focused tactical management to premium brands as an important element of their growth strategy, specialising in a collaborative approach that bridges resource or knowledge gaps.
Our clients value our ethical, plain-speaking approach, underpinned by best practice knowledge and experience. We offer a responsive service that ensures continuity and a guiding hand to ambitious organisations.
We aim to achieve a high level of respect by demonstrating that our business is a force for good, with services provided pro-bono to selected purpose driven organisations that benefit the disadvantaged. We minimise our environmental impact upon the planet and promote leading environmental and sustainability values. Valuing our independence and the need to secure a future for our company and planet, we see continuous professional development as an essential element of our growth.
The Mackman Group business consultants have been absolutely incredible. Our story hasn’t got any voice until it gets out into the community and The Mackman Group has been that voice for us.Dave Jackson, The Bridge Project
Certified B Corp
As a certified B Corp, we prioritise social and environmental responsibility in every aspect of our operations. We strive to make a positive impact on the world, focusing on the triple bottom line of people, planet and profit, proving that business can be a force for good.
Meet The Team
The Mackman Group Senior Business Consultants
Many of our leadership staff are experienced teachers and lecturers, combined with a background in industry best practice marketing. We work closely with the Chartered Institute of Marketing (CIM) to stay ahead of the latest changes in our sector.
Paul Mackman | Group Managing Director
Paul Mackman is Co-Founder and Group Managing Director. He is a Chartered Marketer, Fellow and previously Vice Chair for the East of England CIM Regional Board. He currently sits on the board of the Chartered Institute of Marketing as a Non Executive Director. Paul is also a member of the Chartered Institute of Public Relations and Chair of a leading Suffolk charity The Bridge Project. Paul’s broad commercial and practical marketing experience allows him to support the successful delivery of full-service programmes, achieving positive business results for the client.
Dr Gemma Mackman | Senior Research Consultant
Dr Gemma Mackman is Co-Founder and Research Director of the Mackman Group. As a member of the Market Research Society, Gemma has honed her expertise over 20+ years and can design methodologies and tailor research projects to provide data-driven insights that benefit the client’s ongoing success. Gemma’s professional career has equipped her with a comprehensive knowledge of business practices across a broad range of sectors.
Bruce Burgoyne | Senior Creative Consultant
Creative Director, Bruce Burgoyne, has over 20 years of experience as a multi-disciplinary designer bridging brand and digital design. Bruce’s expertise covers our projects’ strategic, creative and business development aspects. He has hands-on expertise transforming business brands and websites in line with the customer’s ideal user journey and maximising its commerciality.
Lydia Boyden | Senior HR Consultant
Lydia Boyden is a qualified CIPD HR professional with over 12 years of experience delivering HR consultancy services to a broad range of private and public sector employers. Lydia is known for her strategic and data-driven approach, enabling clients to make smart decisions to positively impact their business, witness subsequent growth and improve employee relations.
Chloe Kichenbrand | Group Operations Manager
As Group Operations Manager, Chloe oversees client liaison and resource management across the Mackman Group and its divisions. She works collaboratively with colleagues to develop internal processes and ensure the smooth delivery of projects. With a background in creative, she can provide additional insight into brand and website projects.
Mackman Group: Two Decades of Collaborative Brand Building
Back in December 2003, Gemma Mackman and her husband Paul embarked on their consultancy journey in Colchester. Combining Gemma’s market research skills with Paul’s marketing expertise, they set up their home office, with their newborn son by their side.
The meeting of two personalities is like the contact of two chemical substances: if there is any reaction, both are transformed.Carl Gustav Jung
As their business grew, so did their family, prompting Gemma’s father, Merv, to join as the financial controller in 2005, stationed in the attic office of Twinkle Star House.
In those early days, we operated on a shoestring budget, driven by our vision of creating a business that would positively impact our family and community.Paul Mackman
With the family expanding and the home office bursting at the seams, they decided to rent a dedicated office space in late 2006, settling in The Old Press Rooms in Sudbury. This move marked the beginning of a restructuring phase and the start of scaling up operations by hiring more staff, notably Bruce Burgoyne, Creative Director.
Coming together is a beginning, staying together is progress, and working together is success.Henry Ford
By 2012, the team had grown to 10 employees, prompting another move to Meadow House for additional space, and establishing a satellite office for research at the University of Essex. Today, as the business continues to evolve and expand, our unwavering commitment to our core values remains steadfast, guiding our journey forward. In 2023, a third division joined the Group in the form of Red Kite HR Services managed by Lydia Boyden. Our unifying strapline “together we grow” is as relevant today as it was in the beginning.
The future of our company is intricately woven into its past, motivating us to reflect on the milestones that have shaped our growth.
We aim to become an extension of your business applying the expertise of our skilled business consultants, delivering full-service programmes to meet your organisational objectives.